Estate Agent and Lettings Training

A prelude and opening statements of the core subject material.

Understand infection control, handling, disposal and actions to be taken in the discovery of needlesticks or syringes used for drugs.

Understand how pets and animals can be intimidating (intentional or otherwise) and how to ensure protection when visiting residential homes.

Understanding accidents, incidents, near miss events and the legal reporting requirements of RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations).

Familiarisation with key principles of the 3 types of asbestos, Chrysotile (White), Crocidolite (Blue), Amosite (Brown) and the harm it can do, why buildings have asbestos and how is it managed.

Understand why colleagues under the influence of alcohol or drugs are not permitted to undertake work on the employers' behalf and learn about support options.

Understand the key principles of fire safety and how workplace fires can cause significant harm before reaching you. Learn about good housekeeping practices and other emergencies such as bomb threat and how they should be addressed in an emergency plan.

Understand the importance of informing colleagues of who their First Aider is and that medication such as pain relief is not to be administered during first aid. This module does not replace First Aid training.

Understand the identification, reporting and effective management of harassment and bullying instances at work.

A summary of the subject in a brief statement of key information with 'takeaway points'.

Understand legionnaires disease and the potential harmful impacts associated with the management of water systems in workplaces. Learn the sources of exposure for every-day workers, the effects on health, and how to control them.

Learn about an employers legal duty to protect pregnant women and their unborn children from any work-related risks and understand the elements to be considered within a risk assessment that might affect women who are pregnant, breast feeding or have given birth within the past six months.

Understand the benefits of actively communicating occupational health issues to line managers.

Learn about the requirements for moving office equipment, how those involved must be trained and capable and the assessment for competence under control of contractors.

Understand why portable or moveable equipment may suffer additional wear, potentially causing harm to workers, we describe the factors which might contribute to this and actions to be taken by day-to-day workers and also by management such as user checks, formal visual examinations, and formal inspections/tests.

Understand the basics of the The 5 Steps to Risk Assessment concept to follow the guidance of Risk Assessors.

Learn about the different types of safety signs, such as; mandatory, prohibition, warning, safe condition and how to recognise them.

Understand the importance of reporting potential causes of slips, trips and falls.

Learn about the management of visitors within premises and in the cases of an emergency.

Understand the different types of work equipment machine guards including; Fixed, Adjustable, Automatic and Interlocking. Learn about Emergency Stop, Trip and Two Handed control devices and the types of harm that can occur if they are removed or tampered with.

Learn about negative stress, positive stress and pressure along with it's various sources and how they can be work or home related. Understand how to recognise the symptoms and which actions can achieve a healthy work/life balance.

Understand that young persons should be considered within risk assessments for events or activities within the workplace.

Understand the importance of gas safety and the potential harm of inspections not being carried out effectively.

Learn about the manual handling and movement of inanimate objects in the working environment and the techniques to use such as L.I.T.E.